MHDesigns LLC, operating as MHDesigns Creative Studio (“MHDesigns,” “we,” “us,” or “our”), respects the privacy of our customers and website visitors. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit mhdesignsonline.com, request a quote, contact us, upload project files, subscribe to communications, or use other features of our website.
Information We Collect
Depending on how you use our website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Project descriptions and notes
- Quote request information
- Preferred materials, colors, quantities, and production requirements
- Files submitted for a project or quote, including STL and other design or production files
- Information submitted through contact forms or email signup forms
Our website and hosting systems may also automatically collect limited technical information such as IP address, browser type, device information, referring pages, access times, and website activity for security, performance, and website administration purposes.
How We Use Your Information
Information collected through the website may be used to:
- Respond to questions and project inquiries
- Prepare estimates and production quotes
- Review uploaded project files
- Communicate about projects, orders, or services
- Provide requested products or services
- Improve website functionality and customer experience
- Maintain website security and prevent misuse
- Maintain appropriate business and transaction records
- Send promotional communications when a visitor has chosen to receive them
We do not use customer project files for unrelated commercial purposes.
3D Model and Project File Uploads
Customers using our 3D Print Quote or other project submission tools may upload STL files or other project-related files.
These files are used for purposes such as evaluating manufacturability, calculating estimates, reviewing project requirements, communicating with the customer, and producing approved work.
MHDesigns does not sell customer-uploaded project files or license those files to unrelated third parties.
Access to project files is limited to individuals or service providers who reasonably require access to operate the website or complete the requested project.
Cookies and Website Technology
Our website may use cookies and similar technologies necessary for website functionality, security, performance, forms, session management, and visitor experience.
Certain third-party services used to operate the website may also process limited technical information according to their own privacy policies.
Browser settings may allow visitors to block or remove certain cookies, although doing so may affect website functionality.
Third-Party Service Providers
MHDesigns may use trusted third-party services to help operate the website and business. These may include website hosting, WordPress services, email delivery, spam or security protection, analytics, and other technology providers.
Information is shared with these providers only as reasonably necessary to provide their services or operate our business.
Third-party websites or services linked from our website are governed by their own privacy policies.
Email Communications
When you contact MHDesigns, request a quote, or submit a project, we may use your email address to respond and provide information related to your request.
If you voluntarily subscribe to promotional communications, you may unsubscribe from marketing messages at any time.
Transactional or project-related messages may still be sent when necessary to complete an active request or project.
Sale of Personal Information
MHDesigns LLC does not sell personal information for monetary consideration.
We primarily collect information directly from customers and visitors for business communication, project quoting, production, website operation, and customer service.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain project and business records, resolve disputes, maintain security, comply with legal obligations, or support legitimate business operations.
Project files and quote information may be deleted when they are no longer reasonably needed.
Data Security
We use reasonable administrative and technical safeguards intended to protect information submitted through our website.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact MHDesigns to request that we review, correct, or delete personal information that you have submitted to us, subject to applicable legal and business-record requirements.
Depending on applicable law and your location, additional privacy rights may apply.
California provides consumers with specific privacy protections in certain circumstances. Information about California privacy rights is available through the California Privacy Protection Agency.
Do Not Track and Browser Privacy Controls
Some browsers provide “Do Not Track” or other privacy preference mechanisms. Because there is not one universally applied standard for all such signals, website services may respond differently depending on the technology involved.
MHDesigns does not use its website to sell visitors’ personal information.
Children’s Privacy
This website and MHDesigns services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through the website.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technology, or legal obligations change.
The current version will be posted on this page with an updated effective date.
Contact MHDesigns
Questions about this Privacy Policy or information you have submitted to us may be directed to:
MHDesigns LLC / MHDesigns Creative Studio
Madera, California
Email: llcmhdesigns@gmail.com
Website: mhdesignsonline.com